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  2. How to uninstall Screenconnect so you can Fix it or Reinstall it correctly - Their installer quite often insists on uninstalling the old version before updating and simply refuses to uninstall thus enabling you to either re-install a working one or remove it ... Error 1603. The older version of ... cannot be removed. Contact your technical support group. OR Error 1714. The older version of ... cannot be removed. Contact your technical support group. Its not a very helpful message - especially if you're your own "technical support group"... Download a version of the Screenconnect installer you are having an issue with BUT as an MSI version. Open a Command Prompt window and type the following without the " and don't press enter yet. "msiexec -i " Now drag the MSI file from where you downloaded it, over your command prompt window and it'll copy the file location for you. Complete the command with "/l*v c:\mylog.log" (Again without the " and this is a letter L) You should now have something along the lines of :- msiexec -i "c:/documents and settings/administrator/my documents/ScreenConnect.msi" /L*v c:\mylog.log the C:\mylog.log is where it will save the file you need for the next step ... Now rerun your installer and when if errors, just close the installer normally with the Cancel button. Open the c:\mylog.log file and search for "Looking for sourcelist for product" (Again without the "'s) If you look up a bit, you should see something like {4BBAA112-DD44-1234-8A62-B1C10D84758A} Copy this number but without the curly braces Now open Regedit and search for this phrase. Once found - just double check it shows as 'ScreenConnect' on the windowpane on the right hand side. If it doesn't look in your log files for other keys similar to the above and repeat. On the basis it does, just rename the Key (Folder on the Left) to OLD-whatever code it was. Close Regedit and rerun your installer and everything should be fine. Thanks for the information on this go to (Who we couldn't have worked this out without) :- https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=78765
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  4. A virtual private network (VPN) is one of the most popular methods to access files and resources, such as applications, intranet websites, and printers using an encrypted connection from a remote location and through the internet. Often times companies use VPN to extend their private network to let employees access resources through a public network as if they were directly connected into the company’s network. Windows 10 like other versions of the operating system has a feature called “Incoming Connection” that enables you to set up a VPN server to connect remotely to your home network to access your computer’s files and peripherals, and even other computers in the network. In this guide, you’ll learn how to set up a VPN server on your Windows 10 computer without the need of extra software on the Home or Pro version of the operating system. How to find your IP address information Before diving into the instructions, the first thing you need to know is your public IP address that has been assigned to you by your Internet Service Provider (ISP). You will need this information in order to contact your VPN server remotely. To know your current public IP address, open your web browser, and using any search engine, do a search for “What’s my IP”, and your information should be listed in the first result. If you’re setting up Incoming Connection in your home computer, you probably have a dynamic public IP address, which can change at any time. If this is the case, you’ll need to configure DDNS (Dynamic Domain Name System) in your router to avoid having to reconfigure the VPN setup every time your public IP address changes. Here are the instructions that will help you setup DDNS on your router. Remember that you can visit your router’s manufacturer website for more assistance to configure DDNS. How to set up port forwarding on your router To be able to connect through a public network, such as the internet, to your home VPN server, you’ll need to forward port 1723 (Point to Point Tunneling Protocol (PPTP)) to allow VPN connections. Here are the instructions that will help you set up port forwarding on your router. Remember that you can visit your router’s manufacturer website for more assistance to configure Port Forwarding. How to set up a VPN server on Windows 10 Once you have set up DDNS to use a domain name instead of a complicated IP address, and you forwarded port 1723, now you are ready to set up a VPN server in your Windows 10 PC: 1. Open Control Panel 2. Click on Network and Sharing Center 3. Using the left pane, click the Change adapter settings link. 4.On 'Network Connections,' open the File menu pressing the Alt key, and select the 'New Incoming Connection' Option. 5. Check the users you want to VPN access to your computer, and click the Next button. Alternatively, you can click the 'Add someone' button to create a new VPN user: 6. Check the 'Through the Internet' option. 7. Click the Next button. 8. In the networking software page, select Internet Protocol Version 4 (TCP/IPv4) option. 9. Click the Properties button. 10. Check the Allow callers to access my local area network option. 11.Under “IP address assignment,” click Specify IP addresses, and specify the number of clients allowed to access using a VPN connection. (You will do this by specifying an IP address range, and it’s recommended that you use high-order range of IP addresses to help avoid conflicts in the network with the IPs distributed by your router.) 12.Click the OK button. 13. Click the Allow access button. 14. Click the Close button to complete setting up the VPN Server. How to allow VPN connections through the firewall While configuring the Incoming Connection feature on Windows 10 should automatically open the necessary Windows Firewall ports, you want to make sure the firewall is properly configured: 1. Open Start 2. Search for Allow an app through Windows Firewall, and click the top result to open the control panel. 3. Click the Change Settings button. 4. Scroll down and make sure Routing and Remote Access is allowed on Private and Public. 5. Click the OK button. How to set up a VPN connection on Windows 10 After completing setting up the Windows 10 as a VPN server, you’ll need to configure the devices that will be accessing your local network remotely. You can set up any device, including your desktop, laptop, tablet, and even phone (eg Android and iPhone). Once you have a VPN to connect to, you need to adjust the following settings for the machines joining the VPN. 1. Open Control Panel 2. Click on Network & Internet 3. Click on Network and Sharing Center. 4. On the left pane, click the Change adaptor settings link. 5. Right click the VPN adapter and select Properties. 6. In the General tab, make sure you're using the correct domain you created while configuring DDNS - or at least that you're using the correct public IP address. 7. Click on the Security tab. 8. Under 'Type of VPN,' Select the Point to Point Tunneling Protocol (PPTP) option. 9. Under 'Data encryption' select the Maximum strength encryption (disconnect if server declines) option. 10. Click the OK Button 11. Click on the Networking tab. 12. Uncheck the Internet Protocol Version 6 (TCP/IPv6) option. 13. Check the Internet Protocol Version 4 (TCP/IPv4) option. 14. Select the Internet Protocol Version 4 (TCP/IPv4) option. 15. Click the Properties button. 16. Click the Advanced button. 17. Clear the Use default gateway on remote network option. 18. Click the OK button. 19. Click the OK button again. 20. Click the OK button yet again. 21. Open Settings 22. Click on Network & Internet 23. Click on VPN 24. Select the VPN Connection option and click the Connect button. While there are many solutions to allow users to connect remotely to a private network using a VPN connection, you can set up your own server with the tools built within Windows 10 without the need of extra software.
  5. To Fix issues with Calibration on Windows 10 / Wrong Touchscreen Operating (ie Touch pressing on an Advertising Screen), etc 1. Calibrate the Touchscreen When your touchscreen is slow to respond or records your touch gestures inaccurately, a re-calibration might be all it takes to bring it up to speed. Do a system search for calibrate and select Calibrate the screen for pen or touch. A new window will open containing tablet PC settings. On the Display tab, use the Setup… and the Calibrate… buttons in turn to see if this resolves the issue. 2. Disable and Re-enable the Touchscreen Press CTRL + X and select Device Manager. Left click the arrow next to Human Interface Devices to open the dropdown. Right click the listing for HID-compliant touch screen and select Disable. You’ll be asked to confirm this, so click Yes. You now need right click the listing again, but this time select Enable. This is one of the simplest solutions, but it doesn’t always work. In fact, you may find that the issue still continues after a system restart. If that’s the case, please read on. 3.Update the Drivers A driver is a piece of software that helps your hardware, for example your touchscreen, communicate with your computer’s processor. Thus touchscreen malfunctions could be due to a faulty driver. Following on from the instructions above, with Device Manager still open, right click the HID-compliant touch screen and select Update Driver Software…. You’ll want to Search automatically for updated driver software. This will scan Microsoft’s database for any updates available for your touchscreen device. Follow the wizard through as necessary, then restart and see if your problem is resolved. If not, you should try going directly to the manufacturer’s website, look for their drivers page, select your device number, and download the latest driver. With this driver downloaded, you may be able to extract it and install it automatically. However, you can select Update Driver Software… again, but this time click Browse my computer for driver software. Use Browse… to locate it, then follow the wizard through.
  6. Location of the Startup folder in Windows 10/8 The Startup folder in Windows contains a list of shortcuts of those applications that start when your Windows starts up. Earlier versions you could easily access the Startup Folder from Start Menu > Startup, but now in Windows 10 / 8 This has been made a little trickier for you ... The Current Users Startup folder in Windows 10/8 is located at: C:\Users\Username\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup These programs start up for the current logged in user only. To directly access this folder, open Run, type shell:startup and hit Enter. The All Users Windows 10/8 startup folder is located at : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp These programs start up for all users. To open this folder, bring up the Run box, type shell:common startup and hit Enter.
  7. OPOS drivers should already be installed on the terminal when it ships if required, BUT if not, you may need to install OLE for Retail - OPOS_CCOs_1.13.003.msi Once done, you can either use an OPOS Utility to configure LDN's (Local Device Names) or you may likely need to handle the changes directly in the registry... Run 'Regedit' and look for the keys at 'HKEY_LOCAL_MACHINE\SOFTWARE\OLEforRetail\ServicesOPOS' If you expand the headings, you can see any OPOS Device Drivers installed. These have to be installed for the appropriate machine so they know how to operate, but the LDN's have to match for the software being used. The example below shows what you should see... ICR For Example offers 2x Cash Drawers - These Need to have LDN's of 'Cash Drawer' and 'Cash Drawer 2' 1x Line Display - This Needs to have LDN of 'Line Display' 6x Printers - These Can be 'Printer 1' , 'Printer 2', etc Note the Capital Letters - OPOS is CaSe SenSAtiVe To Set the Line Display for example :- Open LineDisplay Key and Create a String value for the LDN - 'Line Display' and the Value needs to be the Device Drivers Folder 'DM-D110' for this one.
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